Navigating the service system is difficult for the 1 in 200 Australians who are homeless on any given night, with 1,200 specialist homelessness services and more than 300,000 health, welfare and community support services. The "Homeless Assist" project will develop a mobile app to improve access to food, shelter, health and other support services for people who are homeless or at risk of homelessness. In two years, Infoxchange will improve the quality of life for 100,000 Australians by reducing the number of unmet requests by 50% and streamlining access to support services. This will result in an estimated saving of $3 million for homelessness service providers which can be invested back into service delivery.
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